Meet
Jim
Brennan

Experience

IT Support Specialist – Anchor Bay School District; New Baltimore, MI–2010 – Present
Desktop, laptop, smartphone, tablet, smart board, any type of electronic  device I support, help desk support line, extensive troubleshooting experience of all school district devices, computer imaging ofcomputers in school labs and staff computers., Apple/PC certifications, staff computer software application training, replacement and installation of switches, routers, UPS, printer troubleshooting, Audio/visual support, installations of AS400 for staff, all type of training and support for MS office 2000-2016, MS Windows Professional 2000, XP, 7, 8 and 10,Windows Server 2000, 2008, 2012, Apple OS 9,all versions of OS X and macOS, All version of iOS for Apple, Android OS.

Computer Technician, East China School District; East China, Michigan – 2007 – 2009
Desktop, laptop, smartphone, tablet, smart board, any type of electronic device I support, help desk support line, extensive troubleshooting experience of all school district devices, computer imaging of computers in school labs and staff computers., Apple/PC certifications, staff computer software application training, replacement and installation of switches, routers, UPS, printer troubleshooting, Audio/visual support, installations of AS400 for staff, all type of training and support for MS office 2000-
2016, MS Windows Professional 2000, XP, 7, 8 and 10,Windows Server 2000, 2008.

Education

Baker College – Clinton Twp., MI – Information Technology and Cyber Security – 2017 -Present
Baker College – Port Huron, MI – COMPTIA A+ Certification, 2003
Cayuga Community College – Auburn, NY – Studied Computer Science, 1985-1986
Auburn High School – Auburn, NY – General Diploma, 1984

Skills

COMPTIA A+ Certification. Apple Associate Certification with over 25 years’ experience working in computer services and repairs.

Have working knowledge of the following imaging programs: Zen 7, Acorns, Ghost, Windows WDS, FOG, several open sources, Carbon Copy Cloning for Apple iMac, MacBook.

Have working knowledge of the following Operating systems: 2003, 2008, 2012 Server, Windows 95 ,98, Windows 7, Windows 8.1, Windows 10, Mac OS X to High Sierra, Apple iOS up to 11.3, Android OS. I have working knowledge of the following Software applications: Microsoft Office 2000, 2002, 2003, 2007, 2010, 2013, 2016, AS400, Admin Arsenal PDQ Deploy.

12 years’ experience working within a school district. I have experience with installation and support for NWEA, Spice works, a majority of the Autodesk applications, Adobe CS6 and Creative Cloud software, Google applications, Google suite, maps, earth, Accelerated Reader, several primary school programs, installed a wide variety of applications, trouble shooter, etc.